Privacy Policy

1. Introduction

WhatsApp Bulk ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, password, and company details
• Contact Data: Phone numbers and names of contacts you upload to use our service
• Message Content: The messages you send through our platform
• Payment Information: Billing details and payment card information (processed securely through third-party payment processors)
• Usage Data: Information about how you use our service, including message logs and analytics

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your transactions and send you related information
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, prevent, and address technical issues and fraudulent activity
• Personalize and improve your experience with our service
• Send you promotional communications (with your consent)

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With Your Consent: We may share information when you give us explicit permission
• Service Providers: We share information with third-party vendors who perform services on our behalf
• Legal Requirements: We may disclose information if required by law or in response to legal requests
• Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets
• Protection of Rights: We may share information to protect our rights, property, or safety

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure data storage and backup procedures
• Employee training on data protection

6. Data Retention

We retain your personal information for as long as necessary to provide you with our services and as described in this Privacy Policy. We will also retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your data in a structured format
• Opt-Out: Opt-out of marketing communications
• Object: Object to processing of your personal information

To exercise these rights, please contact us at privacy@whatsappbulk.com

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

9. Third-Party Services

Our service may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

10. Children's Privacy

Our service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us so we can take appropriate action.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

14. GDPR Compliance

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We are committed to ensuring that your personal data is processed in accordance with GDPR requirements, including providing you with the right to access, correct, delete, or restrict processing of your personal data.